Glossary term
What is incident commander? Meaning for developers
In Scenario Debugging
The person who leads during an incident and makes the decisions. Others investigate and give updates.
Learn it properly · Scenario DebuggingLesson 10: Production Incidents: Step-by-Step GuideDetect, reduce the harm, find the cause, tell people, fix, learn. Roll back first, roles and severity, and eleven incident cases from latency that doubled overnight to a vulnerability found in production.In Observability & SRE
The one person who runs an incident, coordinating everyone and deciding what to try, usually without fixing things personally.
Learn it properly · Observability & SRELesson 6: Incidents, On-Call and Blameless Post-MortemsIncident roles and the first hour, communication, on-call habits, writing a blameless post-mortem with a full example.